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Accommodation, Transport, Car Hire, Activities and Entertainment! |
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Terms and Conditions.
Thank you for your interest in our services. Please note the following terms and conditions before you book: This service is offered to facilitate booking arrangements between advertiser owners of holiday/long let accommodation and renters. We do not own any of the properties listed, nor do we manage them. We enquire about pricing and availability of the selected property on your behalf, make all necessary phone calls, etc, and accept a deposit to reserve your accommodation on behalf of the owners. We have also inspected the properties at time of listing, and have presented as accurate a description as possible. All descriptions are either ours, or supplied by the owners and verified as accurate by us. However we can not be held responsible for any changes to the property made by the owners since the time of inspection, and which we were not advised of. Any difficulties regarding your accommodation are to be taken up with the owners directly DURING YOUR STAY IN MALTA - as mentioned above, we do not manage the properties. We do however make every effort to ensure that accommodation offered is up to the standard as described, deal only with reputable property owners, and will immediately remove any advertised properties from our listings if we are informed of any deficiencies with the accommodation provided, and/or with the service/helpfulness of the owners. Charges. The property owners will reimburse our expenses. You the client will only pay the listed rates. Deposits. Except under exceptional circumstances, all bookings must be accompanied by a deposit which will be credited towards the total cost of your accommodation. The balance is usually payable on arrival, but may be requested beforehand by some property owners. Deposits may be paid by credit card, bank/wire transfer, bank cheque or any other means convenient to you, however the property will not be held until deposit has been received and cleared. Any expenses incurred in forwarding the deposit to us must be paid by you. The total deposit amount required will be indicated to you once you confirm an intention to book a property, since this varies as per the property owners' requirements. Cancellations/Refund of deposit. We will always work in your interest to obtain the most favourable terms should circumstances require you to cancel your accommodation arrangements. However, we deal with many different property owners who often have very different cancellation policies. We can supply information about a particular property's refund policy upon request. Should you need to cancel your accommodation reservation, or should there be any doubt about your travel plans, please advise us as early as possible, as this will greatly increase the probability that you will receive a full/part refund*. Cancellations with very short notice / no shows - Please note that some properties, hotels in particular, may require cancellation charges to be paid varying from one night's stay up to the total cost of your accommodation, and which may therefore exceed the amount of deposit paid. For this reason it is highly recommended to ensure that your travel insurance also covers this eventuality. *Less €16.00 admin. fee to cover all arrangements made on your behalf, plus any bank charges if applicable that were incurred processing your deposit payment, any similar bank charges if applicable incurred refunding the deposit, and €12.00 admin fee for processing your refund. TransportUpon your request, and purely as a convenience and added service to you, we will at no cost forward your arrival/departure details to any one of a select few transport contractors, chosen on the basis of service/reliability. Please feel free to make your own transport arrangements yourself if you prefer. We do not charge for transport to or from your accommodation, you would pay for transport directly (to the driver). Charges. Indication* of rates charged:
*May vary slightly by exact destination, time of arrival. We hope that you have an enjoyable stay in Malta and Gozo! |
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